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Privacy Policy for jus22 Malaysia Accounts

Your account data, cookie choices and request routes are set out here so you know what we collect before you open an account.

Account dataCookiesAccess requestsMalaysia law

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How This Policy Works in Malaysia

jus22 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

We use the data you enter to create and secure your account, verify requests, and keep the record of deposits, withdrawals and service chats in order. When you move money through Touch 'n Go, GrabPay, Boost or FPX, we may store the transaction reference, time stamp

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and the minimum wallet details needed to reconcile the entry. Device type, IP address and session logs help us spot unusual access and protect your account. If Malaysia law asks for a different handling step, we follow that rule first. We do not use the data
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for anything outside the purpose stated here, and we keep it only for as long as we need it for service, safety or record duties that apply to us.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REQUEST ROUTES

Send Privacy Requests Our Way

If you want to ask what we hold, fix a detail, or challenge a record, send the request through the contact form or the address linked…

DATA CARE

Data Handling, Cookies and Retention

We keep this policy practical: collect only what is needed, limit access to staff who need it, and use cookie controls for session state, language and basic measurement.

Collection Scope

We collect the details you enter, login signals, device data, and the records needed to handle account setup, service requests and wallet activity. Anything not needed for that purpose stays out of the file.

Cookie Use

Cookies keep the session active, remember language choices and help us measure basic site use. You can clear them in your browser, and we will ask again for some settings the next time you visit.

Account Security

We protect access with password checks, session timeouts and device signals that help spot misuse. If a login looks unusual, we may ask for extra confirmation before we let the account proceed.

Retention Period

We keep records only as long as we need them for service, dispute handling, security work or legal duty. After that period, the data is deleted or masked so it is no longer tied to you.

Change Requests

You can ask for access, correction, or removal of your details where local law permits. We confirm the account first, then make the change or explain why a small part must stay in place.

Contact Path

Send privacy requests through the email, form or chat route linked to your account. Each route reaches the same team, so your request stays in one place and the reply is easier to track.

Privacy Questions You May Ask

These common points explain how we treat account data, cookies, access requests and record changes. If your situation is unusual, send us the details through the contact route on this page and we will check the account record before replying. When local law affects a request, we follow the rule that applies and explain the result in plain terms.

We collect the details you enter, login and device signals, request history, and wallet records needed to run the account. We only keep what is needed for the stated purpose and for any duty that applies in Malaysia.

Cookies help us keep you signed in, remember language choices, and measure basic site use. You can clear them in your browser, but some page settings may reset and you may need to sign in again.

Yes. Send a request through support and we will confirm the account before sharing the record that applies to you, where local law permits. If part of the record must stay private, we will explain why.

Tell us which detail is wrong, send the correct version, and we will check it against the account record. If the change affects a verification step, we may ask for a short follow-up before updating it.

We keep data for as long as we need it for the account, dispute handling, security checks, and the record duties that apply. After that, we delete or mask it in line with our retention process.

Use the contact form, the support chat, or the email linked to your account page. Each route reaches the same privacy team, so you do not need to repeat the whole request in different places.

Yes. Access, correction, removal and account closure requests are handled according to local law and are available where local law permits. If a request cannot be completed in full, we explain the reason and the next step.

Privacy Policy for jus22 Malaysia Accounts

Send Privacy Requests Our Way

Data Handling, Cookies and Retention

Collection Scope

Cookie Use

Account Security

Retention Period

Change Requests

Contact Path

Privacy Questions You May Ask

01 What data do you collect from my account?

02 Why do you use cookies?

03 Can I ask for a copy of my data?

04 How do I correct a mistake?

05 How long do you keep my data?

06 Who can I contact about privacy requests?

07 Does local law affect my request?

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